Privacy Policy

Sebring International Golf Resort
Effective Date: November 3, 2025
Last Updated: November 3, 2025

Introduction

Sebring International Golf Resort (“we,” “us,” “our,” or “the Resort”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at siresort.com, make reservations, stay at our resort, or use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Contact Information:
Sebring International Golf Resort
100 Clubhouse Lane
Sebring, FL 33876
Phone: (863) 655-5555
Email: info@siresort.com

Information We Collect

Personal Information You Provide

We may collect the following personal information that you voluntarily provide to us:

Reservation and Booking Information:

Name, email address, phone number, and mailing address
Payment information (credit/debit card details)
Arrival and departure dates
Room preferences and special requests
Guest count and names of additional guests

Guest Services Information:

Golf tee times and preferences
Dining reservations
Special occasion details (weddings, events)
Feedback, reviews, and survey responses

Real Estate and Rental Property Inquiries:

Investment interests
Financial qualification information
Property preferences

Communications:

Email correspondence
Phone call records
Chat messages
Feedback and complaint information

Information Collected Automatically

When you visit our website, we automatically collect certain information:

Device and Usage Information:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Clickstream data

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to enhance your experience
Session cookies (temporary) and persistent cookies (stored on your device)
Analytics cookies to understand how visitors use our website

Information from Third Parties

We may receive information about you from:

Travel booking platforms and agencies
Payment processors
Social media platforms (if you interact with us through social media)
Background check services (for employment purposes)
Marketing partners and affiliates

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

Process and manage your reservations and bookings
Provide lodging, golf and activity services
Facilitate payment transactions
Communicate about your reservations and stay
Respond to your inquiries and requests
Provide customer support

Resort Operations

Maintain and improve our facilities and services
Manage our business operations
Ensure safety and security of guests and property
Prevent fraud and unauthorized transactions
Comply with legal obligations

Marketing and Communications

Send promotional emails about special offers, packages, and events
Provide personalized recommendations
Conduct market research and surveys
Send newsletters (with your consent)
Advertise our services on third-party platforms

Analytics and Improvement

Analyze website usage and user behavior
Improve our website functionality and user experience
Develop new services and offerings
Understand customer preferences and trends

Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests and prevent illegal activity
Enforce our terms and conditions
Protect our rights and property

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment processors and financial institutions
Reservation and booking systems
Cloud hosting and data storage providers
Email and communication services
Marketing and analytics platforms
IT support and security services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners

Golf course management companies
Spa and wellness service providers
Activity and excursion operators
Event vendors and caterers
Real estate partners

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or government requests
Enforce our terms and conditions
Protect our rights, property, or safety
Protect the rights, property, or safety of our guests and employees
Investigate and prevent fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with other parties when you provide explicit consent.

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Necessary for website functionality and cannot be disabled in our systems. These enable core features like security, network management, and accessibility.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools like Google Analytics.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These may be set by our advertising partners.

Preference Cookies: Enable our website to remember information that changes the way the website behaves or looks, such as your preferred language.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our website and your user experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data (including payment information)
Secure Socket Layer (SSL) technology for data transmission
Firewalls and intrusion detection systems
Access controls and authentication procedures
Regular security assessments and audits
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

The nature of the information
The purpose for which it was collected
Legal, accounting, or regulatory requirements
Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Data Portability: Request transfer of your information to another service provider
Withdraw Consent: Withdraw consent for processing based on consent (without affecting prior processing)

Marketing Communications

You can opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in promotional emails
Contacting us at info@siresort.com
Updating your communication preferences in your account settings

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your rights

European Union Residents

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including those listed above and the right to lodge a complaint with your local data protection authority.

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: info@siresort.com
Phone: (863) 655-5555
Mail: 100 Clubhouse Lane, Sebring, FL 33876

We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you via email or through a prominent notice on our website
Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Do Not Track Signals

Some web browsers have a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Sebring International Golf Resort
Attention: Privacy Request
100 Clubhouse Lane
Sebring, FL 33876

Phone: (863) 655-5555
Email: info@siresort.com
Website: https://siresort.com

We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal information.

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy was last updated on November 3, 2025.